JS and R LLC

Roofing, Siding

About us

We specialize in ASPHALT SHINGLES. We do not offer slate roofs. Our company offers homeowners a sense of security knowing that we have been in business for 13 years. We specify in roofing and siding, and offer all our shingle installation with a lifetime warranty. Most roofing jobs are done in 1 day. We have 6 to 8 employees per job site who are fully insured, which allows us to complete our jobs in a timely manner. We offer 4 ways of payment, a third down and the rest when job is complete, homeowner can pay for materials up front and the rest when job is complete, depending on the situation some customers can pay in full when the job is complete, and we also financing. Wells Fargo Retail Services - Wells Fargo Home Projects, visa. This program is a consumer financial program that benefits you. We a number for Waterford homeowners 860 934 5827 and also Norwich 860 823 1204.

Business highlights

21 years of trusted experience

Services we offer

We will do emergency repairs on roofs and siding as well as installing new roofs and siding. We also offer Mobile Virtual Home Remodeler. This is a unique cutting edge mobile program designed to help customers instantaneously visualize what their own property would look like with various shingle styles with colors applied.

Services we don't offer

We do not offer SLATE ROOFING. Gutters, windows, decks and anything indoors.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects


Reviews

4.864 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 64 reviews

Zena I.
09/2020
5.0
gutter cleaning, roofing
  + 0 more
Jarod displayed a great sense of professionalism. I had 10 potential bids but after I met with him, I was sold. I did not meet with the others . The price was very reasonable, he delivered on his word , that said, the job was done in one day as promised. He did an excellent job and he surpassed my expectations. I was also impressed with the clean up efforts. I would recommend this company to my friends and family because I am most pleased with the service. Thanks Jarod!
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William M.
08/2020
5.0
roofing
  + -1 more
Job completed 7/17/2020, took 2 days to complete. Jared (the owner) promptly returned my call for a roof estimate. He explained in detail the steps that would be taken to replace our roof and provided a competitive estimate for the job. His four person team were incredible to watch as they stripped off the old roof and installed the new one. The crew was polite and very hard working. They did anexcellent job on the roof and did a thorough cleanup. We would definitely hire JS &R LLC again for other work.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jordan G.
07/2020
5.0
gutter cleaning, roofing
  + 0 more
We cannot say nicer things about Jarod and his crew! We interviewed 5 other roofing companies and there was no doubt in our minds that J.S. & R. L.L.C. was the company to choose! Jarod's price estimate was one of the best and he came better prepared than the other companies when providing an estimate. Prior to our roof replacement, we felt overwhelmed because we had little experience with the process. However, Jarod throughly explained each step, provided a rationale for why he uses the high quality products he chooses, and provided us with the opportunity to see his previous shingle work in-person to get an idea for colors that would go well with our house. Jarod's insight and knowledge put our minds at ease and we felt confident about his ideas and suggestions. He was always readily accessible to answer our questions and checked-in prior to and during our roof replacement. The crew started on time and were professional, courteous, hardworking, and efficient. They had an amazing attention to detail and noticed a problem over our garage and venting issues, which they fixed at no additional charge. In addition, the work site was clean and the job was done on time. We are absolutely in love with our new roof and have already recommended J.S. & R. L.L.C. to our family and friends. If you want the job done right at the best price the first time you need to choose Jarod and his crew. We will continue to highly recommend them to anyone in need of a roof replacement and would work with them again in the future!
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L N.
07/2020
1.0
roofing
  + -1 more
I rescind my initial review (praising their good work) due to the fact that my new roof is still leaking and the contractor is refusing to make it right. I have reached out several times to get him to do the right thing only to be sworn at, hung up on, and told never to contact him again. The roof is leaking, starter shingles not installed, vent(s) not installed properly, new plywood was installed directly over existing old shingles, and he keeps blaming a company that came before him for causing the leak believing that they came after him. Even when I showed him documentation that nobody was on the roof, that it was a hot water heater installation done from inside the home and prior to his roof installation...he still blames another company.
Description of Work: New roof installed
Rating CategoryRating out of 5

Response from JS and R LLC
before the job started i advised mrs [Member Name Removed] that the old furnace pipe to be removed since she had direct hot water heater we installed new roof we kept pipe in place because she wanted to keep pipe just in case she needs it in the future she went back to furnace. it was water tight no leaks.mrs [Member Name Removed] contacted me i went to house she said it was in old furnace room there was pipe still hanging and taped off someone moved pipe after roof was done. i resealed pipe and realized her pipe cap is rusted beyond repair mrs [Member Name Removed] refused to listen to me.we can't even purchase the cap to the the pipe it is over 30 years old its not leaking and no damage.if there was damage why didn't she hire contractor to remove pipe and cap and re plywood where pipe hole was. any questions about this case 860 822 1204

Peter C.
06/2020
5.0
siding
  + -1 more
Outstanding! I interviewed 5 other siding/roofing companies. I decided that J.S. & R. Roofing/Siding was the one because I felt confident about his explanations and suggestions. Jared came to my home and explained-in detail what he could do -with good suggestions. He and his crew worked most professionally & efficiently. The work was done on time-with the extras thrown in at no extra cost. Hi price was fair and most competitive. In the future when I will need a new roof--I will definitely call Jared--no need to call the others. I would absolutely recommend J.S. & R. LLC for siding/roofing.
Description of Work: Siding and window siding replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill B.
04/2020
5.0
gutter cleaning, roofing
  + 0 more
Contacted Jerrod thru a neighbors referral. He came out the next day to estimate the roof. Before even measuring, he estimated it to be a certain size, less than previous contractors stated. When I questioned the number, he assured me it was. Then measured it in front of me. Sure enough, he was right on the money. And his quote was $2000 LESS than the others, for complete shingles and plywood replacement. His crew was Awesome!! They showed up on time, were polite, and within 15 mins, were on the roof going to work. They literally didn't stop for 11 hours, and only asked for an outside outlet (turns out it was to plug in a microwave for their lunch). The way this crew was considerate and unobtrusive, I would've let them use my kitchen. When they left, the roof looked great, the shingles were already laying flat and uniform, the gutters were fit better than previous, and not a single nail found in the yard. It rained the very next day and I inspected the attic for leaks...dry as a bone! I will definitely call this company again when needed. Customer for Life!.
Description of Work: Complete Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim L.
03/2020
5.0
roofing
  + -1 more
Jarod and his crew were on time, courteous and knowledgeable. They left a clean worksite at the end of the project. I have recommended him to many others and received positive feedback from every one of them.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Dawn M.
03/2020
5.0
roofing
  + -1 more
Promptly returned phone calls. Provided competitive estimate for replacement of the roof during the initial visit. Crew started on time and replacement of the roof completed in the promised two days. The crew did a thorough clean up and the new roof looks great.
Description of Work: Roof replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Lucas M.
03/2020
5.0
roofing
  + -1 more
Mr Renfree was very professional and completed all work in a timely fashion . I have referenced him to friends and family and will continue to do so in the future.
Description of Work: My parents needed a new roof as well as my brother.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul M.
03/2020
5.0
roofing
  + -1 more
Jarad and his team did an amazing job replacing my roof, on time, on budget and great attention to detail! His crew left my property spotless when the job was done and I couldn’t be happier with the quality job they did! They used the highest quality materials and my roof looks amazing. I would highly recommend JS & R and working with them was a seamless pleasure and they have totally exceeded my expectations in every way!
Description of Work: Replacement of roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Luis V.
03/2020
5.0
roofing
  + -1 more
Fantastic. i read the review below and needed to correct the wrongs done by the last review. I could not be happier. my cost was $10K, but i required much more than roofing. Professionals, true craftsman. Quick and completely cleaned. Job is just finishing up and we are blown away. I hope i can post pictures because my roof was bad real bad. they came in stripped it in an hour and a half. My shrubs are alive and my house is warm. They are just finishing up my garage and my house looks spectacular. First time home buyer and was terrified of this process. JS & R was absolutely spot on. The only thing left is to hand my check over and thank them for the work. I am a construction estimator and only hired them because of the reviews on Angies List. They are spot on!!!
Description of Work: Roofing...complete remove and new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,560

jody N.
03/2020
1.0
roofing
  + -1 more
We entered into contract with this company in December of 2018 to install a new roof which included a ridge vent (for ventilation). On the day the new roof was installed we arrived home from work after dark to a dumpster filled with old roofing material and on the top of the pile was quite a few empty beer cans and beer boxes, I knew this was a bad sign so I took photos of this. 3 months later the entire roof leaked because they forgot to put the water and ice barrier down. They also did not install the ridge vent (we questioned this via email and the owners response was he couldn't because of the pitch of the roof which is rediculous, you can put a ridge vent on any roof!) Due to the lack of ventilation it caused black mold in the entire attic. They came to fix it by installing the water/ice barrier material that they forgot to put on in march of 2019 but still did not install a ridge vent which is needed to vent air into the attic. I repeatedly voiced my concerns to the owner about the mold and he emailed me that it wasn't mold, just algae and it would dry up. Its now 14 months later (and we now have become very educated on roof ventilation) after several emails back and fourth to the owner and a final phone call to him which he became extremely belligerent, told me it's not his fault and told me to F off and hung up on me. We now have hired a very expensive mold abatement company and also had to pay a new professional roofing contractor to install a ridge vent which was in my contract with JS&R Roofing. Such a nightmare!!!
Description of Work: New Roof Installed

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$6,500

Response from JS and R LLC
The roof I installed was inspected and approved by the building inspector. No matter what type of damage was done to the house it has nothing to do with the installation of the ridge vent and roof I put on 14 months ago. THERE HAS NEVER BEEN ANY LEAK DUE TO RAIN. I have gone back and addressed the issue. I removed the ridge vent and have installed on 2 separate occasions water and ice and cap. Not sure what the owner is trying to accomplish with the picture of the dumpster and talking about what was in it. I allow my customers and workers to use the dumpsters to get rid of trash. Not to mention people who just walk by and throw things out as well. Never had an issue with this in the 15 years I've owned this company.

Adam S.
09/2019
5.0
roofing
  + -1 more
Overall I am very pleased with the quality of work Jarod and his crew provided. The crew were timely, efficient and cleaned up the job site nicely before they left. I highly recommend Jarod and his crew. Jarod is a down to earth and tell it like it is person. I had three different companies come out and give me estimates. The two other companies had significantly higher estimates even when you accounted for their Fall / Labor Day 'discounts' . These so called 'discounts' were obvious ways for these other companies to inflate their prices and then make you feel like you were getting some sort of better deal. Jarod provided the best estimate and broke down the details so you could understand exactly what you were paying for and why he had the better pricing. Every roof is different. My roof was seriously overdue to be re-shingled. In one day Jarod and his crew completely stripped my roof, replaced several sections of damaged plywood, re-shingled the roof and cleaned up. I would definitely hire Jarod and his crew again.
Description of Work: Strip and re-shingle entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Antonia R.
06/2019
1.0
roofing
  + -1 more
J.S. and R did our roof 6/13/19. They left shingles with creases and rips. When we asked for these mistakes to be fixed, he wouldn't let us talk and kept talking over us. He refused to fix the roof and said there is nothing to talk about. He was rude and condescending. We DO NOT reccomend this company and are extremely unsatisfied.
Description of Work: Removal of old roof. New roof installed.
Rating CategoryRating out of 5

Response from JS and R LLC
The next morning I sent two of my guys to fix the creased shingles job complete I explained to her tommorow morning it would be all set I don't have A + rating for no reason as owner of company I take pride in my work accidents happen it was addressed next day no damage was done to house and was approved by homeowners and payment was made to my company

NEAL C.
06/2019
5.0
roofing
  + -1 more
Jared delivered what he promised. The price was at my number, the colors were exactly as determined and it was all completed in a week from the time of my first phone call. The crew was professional and in and out in 1.5 days. He was recommended by a friend and I wanted to go local. The yard was left clean, no damage to plants and I only found a dozen nails on my property. The product is Certainteed, a good brand name. I have begun to recommend JS and R to friends.
Description of Work: Replace roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Donna S.
11/2018
5.0
roofing
  + -1 more
Well the work crew and supervisor showed up at 7:30AM as scheduled and I had a new roof on my house by 3:00PM. All of the old shingles were disposed of and no debris was found in my yard. I am very happy that I chose JS and R to do this work. I will be selling this house in the spring and a huge plus when selling is that the roof is brand new! Thanks JS and R for doing a great job!
Description of Work: I needed my roof re-shingled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Donna H.
10/2018
5.0
roofing
  + -1 more
Quick, thorough, punctual and professional. Work was done exactly as promised. Great experience & highly recommend Jarod’s work.
Description of Work: Removal of old shingles & replaced roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,600

brian S.
10/2018
5.0
roofing
  + -1 more
Jarod ( the owner) provided a detailed quote and walked through the entire job which included a checklist of items which was real good. I like attention to detail and JS and R is spot on when it comes to detail and doing the job right. Jarod scheduled the job and was on time. His crew was incredible. Each person had a task and performed excellent. The crew was polite, respectful, hard working and did an excellent job on the roof and clean up. I would recommend JS and R to anyone looking for a new roof, skylights or windows/siding. Thank you for the great work!
Description of Work: New Roof and Skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dirk L.
10/2018
5.0
roofing
  + -1 more
Our 1600 sq foot colonial needed a new roof, and had three layers on top (including the original wood layer and two asphalt layers atop it). Two other companies came in for estimates, measured and took pictures from the outside and left. Jarod did that, too, but he was more thorough - he went into our attic, so he was able to tell us from the outset that he would be replacing the plywood as well. His quote was higher than the other one we ended up getting, but Jarod was able to break down the cost so we could see that he was including more work and materials than the other company was. He also offered us addresses for his previous clients so we could see their roofs to pick a shingle color and texture. His quote was spot-on - we paid exactly what he quoted. On the big day, his crews arrived promptly in the early morning, tented the house, then were hard at work all day. They stripped off all three layers of old roofing and plywood, then put the new roof on in one day, with a second day for staff to come back and clean up the remaining debris in our yard. My wife was home with our infant daughter on the roofing day, and his crew was very respectful when they needed a break from the noise. All work stopped for the time that my daughter and wife were moving through the work zone/out from under the tenting to get out to our car. Only real complaint is that, when crews came back to clean the next day, they only picked up the roofing debris from our yard. While they did a good job in our yard, there was still debris left in our attic that we were on our own for, and because houses in our neighborhood are close together, there was a small amount of debris in our neighbors' yard. Those neighbors were on vacation at the time, and crews did not attempt to clean up that debris. We ended up doing it ourselves so our neighbors would not come home to a mess. It's been six months since the new roof was put on and we have no complaints. Would definitely hire Jarod and JS & R again.
Description of Work: New roof - stripped three layers, replaced plywood, too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Jill M.
10/2018
5.0
roofing
  + -1 more
Great! Jarod explained all steps of the process and they were very efficient.
Description of Work: New roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
10/2018
5.0
roofing
  + -1 more
Excellent job. Jared and his team were there when he said they would be. They completed the job when they said they would, and at the price quoted. They were friendly, efficient, and professional. We now have a beautiful looking roof with no leaks. I would recommend Jared and his crew to anyone.
Description of Work: Replacement Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,300

George T.
10/2018
5.0
roofing
  + -1 more
Fantastic job. From the consultation to signing the contract to the crew arriving at daylight and working until sunset. Everything we agreed upon was accomplished. Our roof was completely done in a day and a half. I would highly recommend J. S. and R. LLC
Description of Work: Asphalt Tiling of Roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alma C.
10/2018
5.0
roofing
  + -1 more
Can't say enough good things about Jared and his company. His communication with me was excellent. I always knew the details of his coming and going. The leak over the porch, which I had others try to find, was found and the new roof solved that problem. The price was what I could afford and much less than a larger company's estimate. One day and done. Great crew. Cleanup very good. A good experience.
Description of Work: Remove old shingles, find leak over front porch, new shingles.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie C.
10/2018
5.0
roofing
  + -1 more
The workers were prompt and efficient and polite. They cleaned up the project when finished. I had a few leaks afterwards, due to insufficient sealants around some vents, but the owner came as soon as I called and fixed the problem and we are completely dry through all the heaviest rains. I would recommend this company, because they care to do a good job and make the customer happy.
Description of Work: I had my old roof removed and a new shingled roof put on.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug W.
10/2018
5.0
roofing
  + -1 more
It went very well. Jarod was very easy to work with. They did the whole roof in one day. The crew was very efficient and friendly.
Description of Work: Replaced old roof with new roof

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

21 Briar Hill Rd, Norwich, CT 06360

http://jsandroofing.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Insured

Licensed*

Trade License Number
HIC.0603106
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
03/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: https://www.elicense.ct.gov/

Service Categories


FAQ

JS and R LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

JS and R LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, JS and R LLC offers free project estimates.
No, JS and R LLC does not offer eco-friendly accreditations.
Yes, JS and R LLC offers a 10% senior discount.
No, JS and R LLC does not offer emergency services.
Yes, JS and R LLC offers warranties.
JS and R LLC offers the following services: We will do emergency repairs on roofs and siding as well as installing new roofs and siding. We also offer Mobile Virtual Home Remodeler. This is a unique cutting edge mobile program designed to help customers instantaneously visualize what their own property would look like with various shingle styles with colors applied.
We do not offer SLATE ROOFING. Gutters, windows, decks and anything indoors.

Contact information

21 Briar Hill Rd, Norwich, CT 06360

http://jsandroofing.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM